Student Conduct & Classroom Etiquette Policy

At HypnoTC, we work to be a friendly, supportive, professional organisation, focused on delivering an engaging, content-rich and transformational experience in safe and collaborative learning environment. A suite of policies help us to achieve this.

This ‘Student Conduct and Classroom Etiquette Policy’ applies to all enrolled students, including those participating in a brief event (such as supervision), short courses, individual training, or longer courses, such as the Professional Hypnotherapy Diploma course.

We recognise that our students are adults and able to adjust their behaviour according to their environment. We also recognise that there are different conduct requirements in different settings.

Related policies: Equality and Diversity Policy

 

Student Conduct

Students are expected to conduct themselves appropriately, both inside and outside of the learning environment.

Acceptable conduct

We expect all students to:

  • respect other students, staff, volunteers, and venue staff/ visitors
  • behave in a way which respects the needs of others to learn, teach and work
  • follow our Health and Safety procedures and our published policies, and behave in a way which does not put yourself or others in danger
  • study to the best of your ability and hand in/ upload any set work on time
  • respect the training venue and facilities
  • respect HypnoTC’s equipment and the HypnoTC website
  • respect the property of staff and other students
  • refrain from using mobile phones in class
  • refrain from taking photographs without permission of those in the photo
  • refrain from making video or audio recordings in class
  • not smoke (including e-cigarettes) anywhere on the premises
  • use the complaints resolution procedure appropriately
  • follow the reasonable instructions of a member of staff

 

Unacceptable conduct

We consider that student conduct is unacceptable if you:

  • fail to display the standards of behaviour that are expected between adults in a professional learning environment
  • disrupt, obstruct or prevent the participation, learning or progress of other students
  • disrupt, obstruct or prevent teaching or the administration of HypnoTC
  • behave in a manner that could damage HypnoTC’s reputation

 

HypnoTC’s director is responsible for dealing with an allegation of misconduct and shall make such enquiries as she deems appropriate to confirm the facts reported and to determine the seriousness of the matter. This may include taking written statements from any person(s) involved.

If your behaviour causes disruption to the learning of others, you may be required to leave the classroom and/or premises immediately to ensure that others can continue learning. Such an action by a tutor or other member of staff dealing with the incident does not constitute suspension or expulsion and will not prejudice the subsequent handling of the situation.

Gross misconduct

The following are examples of behaviour which may be considered as gross misconduct. This is not a comprehensive list:

  • any actual or attempted assessment malpractice
  • any form of harassment
  • bullying or intimidation
  • cyberbullying
  • any behaviour involving violence or the threat of violence
  • deliberate damage to property
  • failure to follow any health and safety procedure, regulation or request and, as a consequence, potentially putting yourself or others at risk
  • any serious breach of a published HypnoTC policy
  • posting damaging or offensive messages online or in public forums
  • vexatious complaints
  • theft
  • any illegal activity, either undertaken on the premises, during a lesson or that could be considered prejudicial to HypnoTC

 

Assessment malpractice

Assessment malpractice is defined as any action or practice which may undermine the integrity and validity of an assessment (including homework), examination, or certification. We do not tolerate any actions (or attempted actions) of malpractice by students.

The following are examples of malpractice by students; this list is not exhaustive and other instances of malpractice may be considered by us at our discretion:

  • plagiarism
  • AI misuse (see below for more information)
  • collusion
  • impersonation
  • fabrication of results and/ or evidence
  • failing to abide by instructions given by an invigilator or assessor
  • misuse of assessment material
  • introducing unauthorised material into the assessment room eg notes, mobile devices
  • exchanging information during assessment
  • copying from another student
  • behaving in such a way as to undermine integrity of assessment

 

We take steps to prevent and reduce occurrences of student malpractice by informing relevant students about:

  • our Student Conduct and Classroom Etiquette Policy and any guidelines issued by the relevant awarding body at course inductions or prior to assessment taking place
  • any specific assessment procedures prior to the start of any exam or assessment
  • any guidelines or requirements issued by the relevant awarding body, eg declaration that work is their own, identification prior to sitting exams.

 

AI misuse

We do not permit AI-generated content, including:

  • copying or paraphrasing whole responses of AI-generated content
  • using AI to complete parts of the assessment so that the work does not fully reflect your own work, analysis or evaluation

 

Precautionary suspension

HypnoTC’s director has the power to suspend you from all or part of the teaching environment pending any investigation and hearing and/ or the conclusion of any legal proceedings where they consider that you may have committed gross misconduct or that you may pose a danger to other members of the student body or to HypnoTC staff.

A course tutor may suspend you if the Director is not available. Any such suspension will be temporary and confirmed by the Director at the earliest opportunity.

You will be informed in writing of the grounds for the suspension and will have the right to submit written representations to the Director within 5 days of the date of suspension. The Director will review the decision to suspend and will notify you of her decision within 10 days of the date of the suspension.

You have the right to request a review of your suspension by the Director every 4 weeks from the date of suspension until the end of your course. The Director will notify you of the result of his/ her review within 5 days of any such request.

 

Fitness to study issues

We are committed to supporting and responding to student needs to ensure a positive student experience. However, there may be situations when your physical or mental health or wellbeing (including personal care and hygiene) or an impairment, or disability, affect your fitness to study at HypnoTC and as a result:

  • impair your ability to participate, progress and to complete
  • impede the participation, learning and progress of other students
  • negatively affect the day-to-day activities of HypnoTC

 

You should tell your tutor of any potential issues. Early intervention can avoid the escalation of a situation into a crisis, so if you tell us about any potential fitness to study issues we are able to consider how we can best support you and whether any adjustments can reasonably be made to enable you continue studying. In exceptional circumstances we can also consider a deferment if appropriate.

Sometimes fitness to study issues may initially manifest themselves as, or be managed as potential unacceptable conduct situations, with matters of fitness to study only emerging as the informal or formal procedure progresses.

If unacceptable conduct occurs, we may still continue any action under ‘Stage One’ or ‘Stage Two’ conduct management actions (see below); however, support or some other intervention(s) may also be agreed or recommended. These interventions would depend on your situation and we may direct you to external services if it is considered that they may be of benefit to you.

If we are supporting you with fitness to study issues we will aim not to invoke the formal procedure if we consider that support and informal approaches are working. To do this we will consider your ongoing conduct, its effect on other staff or students and your engagement with the support offered.

Finally, staff with concerns about fitness to study issues should contact the Director.

 

Fitness to practise issues

If you need assistance as a result of a disability we will consider whether appropriate adjustments can reasonably be made to support you.

There may be situations where your conduct brings into question your ability or suitability to practise, either professionally or as a volunteer, whilst you are studying at HypnoTC.

If issues emerge that potentially affect your fitness to practise we may immediately escalate the procedure to ‘Stage Two’ (see below).

If a sanction is under consideration that would have the effect of preventing you from permanently practising the profession related to that course, we will refer to any relevant professional body before making any decision and, where possible, holding such a hearing. Our process may then be amended following advice from that professional body; for example, we may include a representative from the relevant professional body on the hearing panel.

Staff with concerns about fitness to practise issues should contact HypnoTC’s director.

 

How we make decisions

Throughout the process we will consider and balance a number of elements when making any decisions; these include:

  • the seriousness of the situation
  • any mitigation you offer
  • your engagement with any recommendations or decisions previously made
  • any issues that affect your fitness to study (we can only consider these issues if you tell us about them or we could reasonably be expected to know), we will consider whether appropriate support can reasonably be provided
  • whether your conduct may affect your fitness to practise
  • the remaining duration of the course and type of course and number of courses on which you are enrolled
  • the impact of your conduct on the participation, learning and progress of other students
  • the impact of your conduct on our staff or the administration of HypnoTC
  • how the majority of learners on the relevant course(s) can be best served.

 

If we are unable to deal with any unacceptable conduct whilst you are a student (eg it occurs at the end of a course and you then have no further enrolments) we may temporarily prevent you from enrolling on future courses until the issue has been satisfactorily addressed. If this situation occurs the Director will advise you if any temporary bar is put in place to enable you to address our concerns.

If you are not enrolled as a student at the time of any unacceptable conduct, we are not required to follow this procedure and reserve the right not to enrol you on future courses.

Any concern raised or warning issued will normally be retained for a maximum period of 2 years following its issue.

 
Conduct management procedure

Stage 1 – Informal approach

Any member of staff may raise issues of concern with you as they arise.
The staff member may also recommend or agree some sort of support if s/he considers this to be appropriate, reasonable and related to fitness to study or fitness to practise issues.

If, on inquiry, the concern is sufficiently serious the situation may be escalated to stage 2 of this procedure.

A record of any informal action taken will normally be retained and copied to the Director.

You may appeal to the Director against any sanction imposed by a staff member. Any appeal must be made within 1 week of the decision being given to you.

Stage 2 – Director involvement

If in the year following informal action there is further cause for concern, or if conduct is such that informal approach is not appropriate, the Director will talk to you about their concerns and, after taking into account any explanation given, decide if any sanction will be issued.

The Director may do one or more of the following:

  • take no formal action agree to a request from you to withdraw from the course
  • agree to a request from you to withdraw from the course
  • issue a formal warning
  • suspend you from the class and, if appropriate, related classes for a specified period of time
  • restrict your access to certain teaching facilities for a specified period
  • require you to make repairs for any damage caused
  • take some other appropriate action

 

We operate a ‘three strikes’ policy. This means that if you have three stage 1 actions recorded, it becomes a stage two on the third occasion.

However, if the situation is considered serious enough the principal tutor may also:

  • immediately terminate your place on that course
  • withdraw any offers of a place on future courses
  • set conditions to which you have to commit before you can be enrolled on future courses.

 

The decision will be confirmed in writing, normally within 1 week of it being given to you.

You may appeal to the Director against any sanction imposed by a Principal tutor. Any appeal must be made within 1 week of the decision being given to you (see section 12).

Stage two hearing

If there are further incidents of unacceptable conduct following a Director’s warning or potential gross misconduct occurs at any time, you will be invited to attend a hearing with the Director. This person may previously have had no prior involvement in the case. You will be given at least 5 days written notice of the hearing.

The written/ email notice will inform you of:

  • the time and place of the hearing
  • the nature of the conduct and any documentary of the evidence to be presented
  • any witnesses we may call
  • your right to be accompanied by a friend or supporter (we do not permit legal representation).

 

If, during the hearing, further investigation is needed the hearing will be adjourned until that investigation is complete.

You should submit to the Director the case information about any witnesses you wish to call and any documentary evidence you wish to present at least two days prior to the hearing, otherwise it may not be considered.

After hearing your case, your given explanation will be considered in deciding whether any sanction will be issued.

One or more of the following actions may be taken:

  • no further action is taken
  • issue a formal warning and, if appropriate, suspend you from the class or the college for a specified period of time
  • restrict your access to certain teaching facilities for a specified period
  • require you to make reparation for any damage caused
  • issue a final formal warning and, if appropriate, suspend you from the class (and, if appropriate, related classes) or the teaching venue or cohort for a specified period of time
  • exclude you permanently
  • take some other appropriate action.

 

The decision will be confirmed in writing, normally within 1 week of it being given to you.

You may appeal to the Director. Any appeal must be made within one week of the decision being given to you.

 

Appeals

Where there is a right of appeal and you wish to appeal a decision you must submit written notice within 1 week of when you were informed of the decision. You must give the grounds for your appeal.

To expedite matters, the Director, or some other senior staff member not involved in the original decision, will reach a final decision based on the documentary evidence you supply with your appeal, if s/he considers that you have supplied sufficient information.

An appeal hearing will only be convened if you specifically request a meeting or the Director considers one necessary. You have the right to be accompanied by a friend or supporter (we do not allow legal representation) at an appeal hearing.

An appeal hearing will normally be a review of the original decision and not a rehearing of the case. You will be invited to explain the grounds of the appeal and the member of staff who made the original decision will be present and may be asked to address any issues you raise in your appeal.

The Director or delegated manager may ask questions of you and the member of staff who made the original decision and will then consider whether to uphold or dismiss the appeal.

If your appeal is upheld, the Director or delegated manager may decide on a lesser sanction, or no sanction.

The Director or delegated manager’s decision is final and will be confirmed to you in writing, normally within one week of the decision being given to you.

 

Formal meetings, hearings and appeal hearings

Formal meetings, hearings and appeal hearings held under this procedure will be conducted by a senior staff member or HypnoTC representative who has not previously been involved in the situation. A note taker will be present at hearings and appeal hearings. Detailed minutes will not normally be taken at stage 1 or 2 meetings. If communication assistance is requested, this will be arranged by HypnoTC, taking into account the need for impartiality. All decisions will be made on ‘the balance of probabilities’ and taken on the conclusions of the manager making that decision based on the information available at the time.

The person conducting the meeting/ hearing may give instructions in relation to the conduct of the meeting/ hearing, including (without limitation) the length of time which any part of the meeting/ hearing should take. S/he will enable you to question the evidence and state your case.

The person conducting the meeting/ hearing may exclude from the proceedings any person (including yourself and any person accompanying you) who behaves unreasonably or who disregards instructions.

If you do not attend a meeting/ hearing, it will proceed without you and a decision made on the basis of information available.

In exceptional cases we reserve the right to vary aspects of this procedure if required by circumstances; care will be taken to ensure that any such variation is fair and appropriate.


Criminal offences

If there is reason to believe that you may have committed a criminal offence, we may refer the matter to the Police. We will normally continue to take action under this procedure irrespective of any action taken by the Police.

 

Classroom Etiquette

Preparation
  • Come to class prepared to learn
  • Read the course notes in advance and bring the relevant course notes, and any crib cards, to class.
 
Interpersonal
  • Treat each other, the tutors and those in the venue with courtesy.
  • Respect diversity. You do not have to agree with others’ beliefs or opinions to recognise every person in the classroom is an individual and on their own journey.
 
Learning Environment
  • Treat the classroom and venue environment with courtesy. This includes disposing of rubbish and leaving your study area in a tidy condition.
 
Communication in general
  • Wait to speak, rather than talk over someone else.
  • Be open to feedback.
  • Be respectful during practical activities and use quiet voices when others are working.
  • Avoid distractions (such as noisy/ smelly food).
 
During teaching/ lectures
  • Please give your full attention to your tutors, guest speakers, and other students. This includes not talking over a tutor (consider writing a note instead). Avoid side conversations.
  • Stop talking promptly when a tutor asks you to cease an activity.
 
Phones
  • Keep your phone on silent and not use your phone in the classroom.
  • If you need to use your phone (call, text, email etc.,) please leave the classroom.
 
Timeliness
  • Please be prepared for each teaching day and arrive punctually.
  • Come back from break on time and ready to start work.
 
Confidentiality
  • You are expected to maintain appropriate confidentiality within class. This means that you do not share personal information or opinions discussed in class or group/ pair work, unless you have asked for and been given permission by that person.
  • If anything is disclosed during the teaching or the practical activities, please maintain confidentiality. If something is said, either in a practical, or at any other time, that concerns you, please inform a tutor.
 
Self-care
  • Be responsible for your own self-care. Please highlight to a tutor if you have any concerns.

 

Effective: 10 December 2025